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I classify myself as a Cairns local with growing up on the Atherton Tablelands for most of my childhood until making the move to Cairns to complete year 12. I love living here as I enjoy the lifestyle Cairns has to offer. If I am not working, I am either out doing a hike, sunbaking on the beach or out on the reef enjoying a luxury day on one of the sand cays.
I started at Astute in January 2022 as a client manager. My role as a client manager was to assist the client from when their application was lodged off to the lender all the way through until settlement. The most important part of the role was ensuring the client had a positive experience from start to finish.
After gaining experience as a client manager, I realised just how much passion I have for helping people purchase their dream home, whilst educating them on the process so it’s as exciting and stress free as possible. I decided to take my passion further and become a fully qualified Mortgage broker.
My journey as a mortgage broker has been rewarding so far and I am so excited to continue building new relationships and strengthen my existing relationships with clients by ensuring they have a positive experience that will stick with them forever.
We have been using John since we bought our first house in 2008 and taken sound advice from him in all our finance dealing ever since; which has included, opening a business, building our second house and now purchasing an investment property. We trust the advice given to us and not understanding the finance world hugely rely on the knowledge given to us in making decisions. We thank Verena very much with her patience throughout each deal and her simple way of explaining the overwhelming fluff that the banks put on paper. Johns stickmen and drawings helped us immensely 🙂 We really feel like we have actually made some good friends when dealing with Astute.
Morene Rumble helped my partner and I get our finances in order with a personal loan to start saving for a house. I would highly recommend Morene to everyone, she’s very easy to talk to, friendly and makes you feel very comfortable with any situation.
Gus was incredibly helpful and went above and beyond his job requirements. My partner and I were blown away with the high level of customer service and extra assistance he gave us throughout the process making the purchase of our first home a lot less stressful. Gus was prompt, professional yet down to earth and always contactable. Dan and I have already recommended his services to friends and can’t speak highly enough of Gus.
The staff in the Cairns office were amazing. The receptionist was the best I have ever encountered in a business and any staff that walked past us said hello. The entire office appears to be a very friendly, happy and vibrant workplace!
I was very impressed with the quality of service and support. Jasmin really went beyond to ensure my equipment loan went as smooth and quickly as possible which took a great deal of stress out of setting up my new business. I would highly recommend Astute’s EF team Donnie, Morene and Jasmin for any car or equipment loans.
I had no understanding of how the insurance side of Astute worked. After my first visit with Peta I was blown away with how she explained everything to me. And what I didn’t understand she was happy to take the extra time to explain them again. I felt she was very thorough and when I left I was able to think about what suited my needs to make a decision on how I wanted to proceed. Thanks Peta for advice.
We were recommended from friends to see Fei Chan to discuss buying investment property. He was very polite, friendly, sincere and honest. But most importantly, he has made it clearer for us on how to build our property portfolio for a better future. For that, I too highly recommend his service to others.
